Watford Gap – Assistant Manager – Retail

As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving WHSmith unit. You will be responsible for:

• Leading, motivating, and developing a passionate team.
• Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
• Driving sales and managing costs to achieve business targets.
• Delivering exceptional customer service in a high-volume catering environment.
• Stepping up to manage the unit in the absence of the Unit Manager.
• Supporting our gaming area
• Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
• A passion for great displays and outstanding customer service.
• Strong leadership, communication, and problem-solving skills.
• The drive to develop yourself and your team.
• A competitive salary
• Excellent career progression and development opportunities within Roadchef and its partner brands.
• The chance to be part of a company with a mission you can be proud of.
• Employee discounts
• discounted meals while on duty
• free parking
• referral program
• Access to Occupational Health support
• Employee Assistance program
• Wellbeing support

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.

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