Branch & Onsite Service Delivery Coordinator

Overview

In this role you will manage end-to-end recruitment for a portfolio of clients while acting as the onsite point of contact. You’ll coordinate branch and client delivery, ensuring smooth fulfillment, compliance, and high-quality service. You work closely with experienced colleagues to develop and sustain a reputation for thoughtful, quality-led delivery. This position offers real variety, development opportunities, and a clear path to progression within a values-driven recruitment business.

Pay / Benefits

• competitive salary and benefits
• structured induction and coaching
• genuine progression opportunities
• variety of clients and roles
• on-the-job development

Responsibilities

• Manage end-to-end recruitment for a portfolio of clients (briefing, sourcing, screening, shortlisting, placement).
• Act as trusted onsite contact with key clients, covering fulfilment planning, worker care, and compliance.
• Anticipate demand, manage availability, and maintain smooth delivery across operations.
• Maintain accuracy, compliance, and professional standards to protect the company reputation.
• Collaborate with colleagues to support development and continuous improvement.

Key requirements

• Quality-focused and credible; ability to act professionally with diverse stakeholders
• Strong communication and relationship-building skills
• Coachable with openness to feedback and learning
• Organised with ability to manage competing priorities
• Recruitment, customer service, account management, or coordination experience helpful but not essential

• Strong communication
• Professional presentation
• Credibility
• End-to-end recruitment process
• Compliance and worker care
• On-site coordination

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