Service Design Lead — Transform Public Services

Advanced Resource Managers Ltd is seeking a Service Designer Lead in Crewe with hybrid working. The role leads a multidisciplinary design function, driving complex transformation programmes and delivering user-centred services for residents and staff.

You will manage a team, coach designers, and collaborate with senior stakeholders to implement improvements across the council. You will use journey mapping, service blueprinting, prototyping and iterative design to develop innovative service

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