Head of Service, Operations (Adult Social Care)

Company: North Yorkshire Council
Apply for the Head of Service, Operations (Adult Social Care)
Location: York
Job Description:

Overview

You will lead operational improvements in Adult Social Care, shaping how services are designed and delivered for York. In this role you join a new leadership cohort focused on cross-system collaboration, partnerships, and real, lasting improvements. You will balance strategic leadership with hands-on management to drive the council plan priorities around health, inequalities, and prevention. This opportunity offers a meaningful chance to influence care delivery at scale, within a supportive development programme and strong governance. You will work with diverse teams to deliver tangible benefits for residents of York.

Pay / Benefits

  • attractive benefits package
  • relocation support
  • hybrid working
  • robust induction and development programme
  • competitive salary

Responsibilities

  • deliver improvement plans and measurable outcomes for Adult Social Care
  • provide strategic leadership with strong operational grip
  • foster cross-system collaboration and partnerships
  • build relationships and implement a collective leadership approach
  • drive modernisation and focus on what matters most to residents
  • contribute to the Council Plan and health and wellbeing priorities
  • support staff development through induction and leadership programmes
  • shape and sustain long-term service improvements

Key requirements

  • visible and collaborative leadership
  • values-driven approach
  • ability to work across systems
  • navigate complexity
  • stakeholder engagement

Posted: September 21st, 2026