UX Design Director Head of Interaction

Overview

As UX Design Director, you will shape the strategic vision and execution of interaction design across Accenture Song, driving craft quality and human-centered design at scale. You will lead with systems thinking, align design strategy with business goals, and elevate experience coherence across multi-disciplinary teams. This role offers opportunities to influence executive-level decisions, advance design governance, and mentor senior designers. You will help build a world-class design organization and contribute to the studio’s external thought leadership.

Pay / Benefits

• competitive salary package
• up to 30 days’ annual leave
• private medical insurance
• additional charitable leave
• flexibility and mobility (hybrid working)
• opportunity to work on global, strategic projects

Responsibilities

• Define and communicate a bold long-range vision for interaction design aligned with organizational strategy
• Position design as a strategic business driver and articulate ROI to executives
• Establish a research-led design culture and serve as executive sponsor for resources and tooling
• Own and evolve design standards, frameworks, and systems for quality across products/services
• Lead organizational design for the UX function, including team structure and operating model
• Manage end-to-end design delivery across multiple programmes with governance processes
• Partner with Product, Engineering, Data, and Research to co-define roadmaps
• Serve as executive design lead in client relationships and contribute to strategic workshops
• Represent Accenture Song as a thought leader and cultivate external networks
• Set up a talent pipeline, mentoring, succession planning, and inclusive team culture
• Drive adoption of modern methods and emerging design practices
• Translate design strategy into narratives for boards and senior stakeholders

Key requirements

• 12+ years of progressive industry experience, including 6+ years in senior design leadership or people management
• Experience owning and evolving a UX or interaction design practice at an organisational level
• Track record of developing design managers, not just individual contributors
• Bachelor’s degree or equivalent in Design, HCI, or related field; advanced degree advantageous
• Ability to align design strategy with business goals and communicate ROI to leadership
• Experience operating within a global, matrixed organisation across markets

• leadership presence
• strong communication and storytelling
• empathy and psychological safety
• systems thinking and experience strategy
• interaction design and information architecture
• rapid prototyping and usability evaluation

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