Welcome to FCMS!Post:
Health Care AssistantPay:
£13.26 depending on qualifications and experienceHours:
BankAccountable to:
Head of Clinical WorkforceClosing date: 04 October 2026Base: Newfield House, Blackpool.*
Please note that our roles are not being considered for sponsorship currently*Overview of Role : We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidate should be approachable and display excellent communication skills, compassion and a non-judgemental attitude. We are looking for a Health care assistant to join the team on a bank basis, covering all the services within Inclusion Health.Main duties of the jobCompass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.The targeted demand management service offers a wound care service in Fleetwood on weekly basis, and a health care assistant led health check service every two weeks.About usThe ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.Come and be a part of our amazing team!We offer NHS PensionCycle to Work SchemeCareer Development OpportunitiesAttendance BonusStaff Benefit SchemeFree Tea & CoffeeEye Care ContributionsJob descriptionJob responsibilitiesWe are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.Day to Day Duties to include, but not exhaustive:Support the Management team to ensure all QOF Targets are metProduce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and proceduresPrioritise, organise, and manage own workload in a manner that maintains and promotes qualityDeliver care according to local and national guidelinesObtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision makingWork within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk managementSafeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.Clinical practice:To support qualified clinicians in supporting patients seen within the Complex Lives servicesTo provide advice for patients with presenting conditions with support of qualified cliniciansTo provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.Patient education and health promotionWork to attain the service KPIs and targets.Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.To ensure mandatory training is kept up to date.Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.Our key expectations are:Self-awareness Living authenticallyAdaptability- Being ready to adjust depending on the situationOpenness What you see is what you getPositivity with a real sense of being able to strive for the impossibleGenerosity of spirit- Everyday should be an opportunity to act with kindnessAbility to have fun Taking the role seriously, whilst being yourselfOur Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:Fun: People rarely succeed unless they are having fun. Happiness is healthy!Awesome: We arent here to be average, were here to be awesome!Humble: Were here to make a difference to the lives of others, NOT to see how important we can becomeBrave: We challenge the norm. We have the courage to get the difficult jobs doneOompf: We have natural oompf! Its infectious!Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivityDisability Confident EmployerAs users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancyDBS –
This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
For Driver positions you will also be required to undertake a Driver check.Person SpecificationQualificationsEssentialGood standard of general educationNVQ level 3 or equivalentVenepunctureWound careAbility to record ECGs and observationsDesirableEar syringingDiabetic Foot ChecksExperienceEssentialPassion for working with this patient group.Experience of working in GP or Practice, Community, ED or Urgent CareExperience working with vulnerable or complex groups of patients.Ability to work as a team member.Able to exercise initiative in organisation and prioritising.Good communication skills both written and oralGood Interpersonal skillsDesirableHealth Promotion ExperienceUp to date with Mandatory Training including Safeguarding Level 3Knowledge of EMIS computer systemsBasic IT skillsOtherEssentialWilling / able to attend appropriate training.Commitment to own personal development.CommunicationEssentialGood communication skills both written and oralGood Interpersonal skillsEnthusiastic and committed about the role.FlexibleAbility to diffuse difficult situations and deal with difficult members of the public.Positive and confident dispositionDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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