Service Designer – Cross-Channel Banking (London)

Experis – ManpowerGroup is seeking a Service Designer in London for a 3-month hybrid contract. You will map core business banking journeys across digital, branch, telephony and servicing, and produce blueprints connecting customer experiences to back-end systems.

Travel to central London client sites will be required as needed. The role requires facilitation of stakeholder workshops, cross-channel thinking, and comfort with back-stage process ownership.

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