Head of Customer & Lending Operations – Hybrid (London/Manchester)

Kroo Bank seeks a strategic Head of Customer and Lending Operations to lead customer care and lending servicing across channels. You will set standards, drive efficiency, and partner with Product, Tech and Risk to deliver strong customer outcomes.

A strong track record in retail banking operations and leadership is essential. Joining Kroo Bank means leading a cross-functional team in a fast-paced, regulated UK bank environment.

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