PERMANENT
The postholder will provide a Secretarial / Receptionist service to the department, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team
Job Overview
Secretary / Receptionist
Band 3
NORTH WALES
COMMUNITY DENTAL SERVICE
Based at Ty Nerys, Glan Clwyd Hospital.
Full Time – 37½ hours
PERMANENT
The postholder will provide a Secretarial / Receptionist service to the department, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team
Welsh is essential for this role, excellent organisational skills and IT skills as well as working to deadlines are essential qualities for this role.
If you would like more general information please contact the Senior Dental Nurse on: 07799342072.
Main duties of the job
The ability to speak Welsh is essential for this post
Job Summary/Job Purpose:
Working with the North Wales Community Dental Services.
Working closely with and providing support to qualified staff in order to ensure the smooth running of clinics ensuring safe patient focused care at all times.
See Job Description
Working for our organisation
Working for your organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Person specification
Qualifications And/or Knowledge
Essential criteria
- Able to demonstrate English and Mathematical skills RSA Stage 2 or equivalent NVQ 3 in Administration/Information Technology
Desirable criteria
- NVQ II Admin/customer care.
Experience
Essential criteria
- Clerical/Secretarial experience Numeracy and cash handling Previous NHS experience WPAS and Welsh Clinical Portal References Job application Skills Clear, legible
Desirable criteria
- Previous NHS experience
Aptitude And Abilities
Essential criteria
- Clear, legible handwriting Good verbal and written communication skills Good organisational skills Able to work to deadlines and prioritise tasks Typing/Word processing Maintaining Confidentiality Good secretarial skills Good time management skills Effective interpersonal and communication skills
Desirable criteria
- Able to use electronic information systems and word processing packages Knowledge of medical and dental terminology
Values
Essential Criteria
- Awareness of the importance of Confidentiality Able to work effectively in a team Self motivated and enthusiastic person Willingness to learn Flexible, reliable and adaptable Caring and considerate to others Ability to cope under pressure
Desirable criteria
- Ability to learn, comprehend and work within Health Board’s policies and procedures
Other
Essential criteria
- Ability to travel between clinics as and when necessary. Welsh speaking
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