Medical Secretary

We are seeking an efficient and highly organised Medical Secretary to join our dynamic team at Mill Road Surgery on a full-time basis. The successful candidate will play a crucial role in ensuring the smooth operation of our practice, supporting our medical staff, and providing excellent service to our patients.,

• Provide administrative support to doctors and other healthcare professionals
• Prepare and manage correspondence, including letters, emails, and reports
• Maintain and update patient records, ensuring confidentiality and accuracy
• Handle telephone and face-to-face enquiries from patients, healthcare professionals, and external agencies
• Process referrals, tasks and incoming emails from patients and third-party providers
• Assist in the preparation of medical documents
• Ensure the practice’s policies and procedures are adhered to, particularly in relation to patient confidentiality and data protection
• Coordinate with other staff members to ensure a seamless patient experiencePrevious experience as a secretary or a role of similar nature
• Excellent organizational and time-management skills
• Strong IT skills, including proficiency in Microsoft Office, knowledge of SystmOne is also desirable
• Exceptional communication skills, both written and verbal
• High attention to detail and accuracy
• Ability to handle sensitive and confidential information with discretion
• Strong interpersonal skills and the ability to work effectively as part of a team
• A positive attitude and a commitment to providing excellent patient careMill Road Surgery has a practice list size of over 18,000 patients and use SystmOne.

Our benefits include;

• Competitive salary
• Opportunities for professional development and training
• A supportive and friendly working environment
• 28 days of annual leave plus bank holidays (pro-rata)
• NHS pension scheme eligibility
• On site parking

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