Detailed job description and main responsibilities
Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patient’s medical notes, smart cards, Nervecentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.
Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.
Checking patients own medicines for suitability for use on admission and at discharge.
To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.
To be responsible for ordering further supplies of medication as per departmental procedures.
To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.
In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.
To participate in the controlled drug retrieval of patients own medication from wards, patient’s own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.
To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.
To be responsible for the local implementation of standards relating to medicines storage and security including:
- Ambient and fridge temperature monitoring
- Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.
To participate and support in project works under the direction of the Lead Directorate Pharmacist.
The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.
Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.
Person specification
Experience
Essential criteria
- Experience in the admission/discharge processes within hospital pharmacy
- Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
- Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge
- Ability to perform and work under pressure to deliver objectives and plans
Desirable criteria
- Experience of ward automation
- Delivering staff training
Communication and relationship skills
Essential criteria
- To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
- Good interpersonal skills with the ability to liaise with a wide range of staff and patients
Desirable criteria
- Adaptable to change
Analytical and Judgement skills
Essential criteria
- Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
- Accurate with good attention to detail
Desirable criteria
- Evidence of project work
Planning and organisation skills
Essential criteria
- Experience in organising workload to meet pharmacy services and patients’ needs
- Self-motivated and able to motivate others
- Approachable
Desirable criteria
- Leadership skills
Physical skills
Essential criteria
- Competent ICT skills
- Sound Word, Excel skills and be able to retrieve information from the internet
Analytical and Judgement skills
Essential criteria
- Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management
- Proven experience in problem solving
- Accurate with good attention to detail
Desirable criteria
- Experience in data collection, activities and analysis
- Evidence of understanding extended technician roles within hospital pharmacy
training and qualifications
Essential criteria
- Qualified Pharmacy Technician registered (or has ability to register) with the General Pharmaceutical Council
- Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).
- Knowledge of medicines management, including relevant legislation and policies plus specialist training and experience
Desirable criteria
- Medicine Management Assessments or Validations (Accredited or proof of in-house training)
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
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