Head of Training and People

Company: Talent in Residence®
Apply for the Head of Training and People
Location: London
Job Description:

Our client is a trade body that works with a network of ambitious independent agencies. They’re looking for someone on a full-time or fractional basis, to play a key part in the organisation’s future-ready plans.

This is a senior, influential role with direct impact on the growth, profitability and competitiveness of member agencies and the wider independent agency community. You’ll act as a trusted adviser to agency CEOs and founders, translating insights into practical programmes that are people-first and deliver measurable commercial outcomes.

Key responsibilities:

  • Lead the people strategy, identifying the skills and capabilities that drive agency growth and profitability
  • Develop a high-impact training and development programmes that cover leadership, new business, client growth, productivity, effective management, high performing leadership and future-facing skills
  • Support agency personnel with key people challenges, from building high-performing leadership teams and high-performance cultures to talent development and succession planning
  • Build and support a best-in-class network of trainers, coaches, consultants and business leaders, and develop events and forums that deliver actionable insight and peer learning
  • Help position the trade body as a leading authority on the future of the industry and independent agencies through research, benchmarking, case studies and practical tools

We’re looking for:

  • Someone commercially minded who understands agency pressure points and organisational performance, with a background in people and culture
  • Experience from an agency, consultancy, professional services, training or senior people/HR background – commercial impact and credibility matter more than sector
  • Experience working with stakeholders at all levels from junior to C-suite, including founders and leadership teams, to translate people and capability development into business outcomes
  • A strategic thinker, great communicator and influencer who can work entrepreneurially, as well as within a wider team
  • Curiosity about the future of work and the future of the industry, understanding the unique impact a trade body plays as part of the ecosystem

We’re Talent in Residence and we’re founded on the belief that people are a company’s Talent in Residence. We believe the industry needs to reflect the world around us, which is why we operate with diversity, inclusion, equity and belonging at heart.

Posted: September 22nd, 2026