Security Officer – Average 28 hours per week – Nights
CAPTION:
- Company: Vacancy Filler
- Salary: £13.85 to £13.85 an hour
- Hours: Full-time
- Location: Plymouth, PL1 1EA
- Job type: Permanent
- Posting date: 16 Sept 2026
- Closing date: 14 Oct 2026
Summary
CIS Security has an exciting opportunity for a Security Officer to act as a professional ambassador for the company at the West Country’s premier shopping destination. The site features over 70 leading high street brands and a multi-storey car park with more than 1,200 spaces. It is centrally located, approximately a 10-minute walk from Plymouth train station, with The Barcode leisure complex situated adjacent, offering a cinema, restaurants, bars, and indoor entertainment venues. The successful candidate will be expected to consistently deliver high standards of security, professionalism, and customer service to clients, visitors, and all site users.
Information
- Position: Security Officer
- Location: Plymouth (PL1)
- Pay Rate: £13.85 per hour
- Hours: Average 28 hours per week
- Shifts: 4 On 4 Off – 13:00 – 21:00
Job Requirements
- SIA Licence required
- Security and customer service experience is required
- Must be flexible and able to work days, nights, weekends, and have the flexibility to change shifts due to operational needs
- Must have good command of English language
- Good levels of customer service, communication both written & verbal at all times
- Flexible in the approach to daily duties and additional events when held on site
- Maintains working knowledge of security & safety for assigned areas
- Flexible in approach to daily duties – retail, long periods of standing, patrolling, access control
- First Aid qualification & a CCTV SIA Licence is a bonus
- Smart appearance befitting the company
- Confidence in undertaking 100% of all specific duties
- Ability to provide all required documentation and vetting information
Job Responsibilities
- Demonstrate and deliver high quality guarding and customer service to customers and service users
- Work effectively in a team as well as independently, with pro-active approach and quick thinking
- Stay calm under pressure and handle confrontational situations professionally
- Physically fit for patrols and able to stand/walk during shifts
- Confident in writing incident and shift reports
- Portray a friendly, professional, and courteous demeanor using open and appropriate body language
- Ensure visitors and staff are dealt with efficiently, providing exceptional customer service and exceeding expectations
- Have IT skills and the ability to understand and operate various Access Control and CCTV systems
- Write and reply to emails professionally
- Exercise command and control effectively, communicate with all peer groups and management levels
- Understand escalation processes and disseminate information promptly during emergencies or incidents
- Conduct opening & closing procedures of the building, patrols, and emergency procedures
Benefits
- Health care plan (HSF)
- Perk Box (HSF) – discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored site uniform
- First class training for skill development
- Career development opportunities
- Long service & Employee Recognition awards
- And much more!
A globally recognised Security Solutions Specialist delivering service excellence to customers, colleagues, and communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do, fostering a sense of belonging and operational excellence. CIS Security is a multi-award-winning company, awarded World’s Happiest Workplace in 2025. We celebrate diversity and are committed to equal opportunities. All employment decisions are based on qualifications, business needs, and merit.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact, unfortunately you have not been successful on this occasion.
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