Senior User Researcher

Senior User Researcher

London, Leeds, Manchester, Bristol

£55,000-£65,000

We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale.

You’ll work with clients who value evidence, inclusivity and impact, embedding research at the heart of Agile delivery.

What you’ll be doing as a Senior User Researcher

• Lead and design qualitative and quantitative user research across complex digital services
• Plan and run discovery, generative and evaluative research
• Embed user-centred and inclusive research practices
• Translate research insight into clear, actionable recommendations for design and delivery
• Advocate for accessibility, assisted digital and inclusive design approaches
• Work closely with designers, product managers and engineers to shape service direction
• Build strong client relationships
• Manage, mentor and support other user researchers
• Contribute to research standards, capability building and thought leadership

What you’ll bring to the table

• Proven experience as a Senior User Researcher within digital or service design environments
• Strong grounding in a wide range of user research methods and when to apply them
• Experience working within Agile, multidisciplinary teams
• Knowledge of accessibility standards and inclusive research practices
• •Confidence influencing senior stakeholders using research evidence
• Line management or mentoring/coaching experience
• A consultancy mindset — collaborative, adaptable and outcome-focused

What’s in it for you?

• £55,000–£65,000
• Contributory pension scheme
• Private medical options
• Flexible benefits package

To hear more about the Senior User Researcher opportunity, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

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