Travel Crisis Support Officer (Hybrid, 4-on/4-off)

British Airways Holidays Ltd is hiring for a customer operations role based in the UK. You will support travellers in disruption, handling urgent requests with calm, clear communication and decisive action.

This role requires handling difficult moments and coordinating with partners to keep holidays on track. Shifts cover earlies, lates, and nights in a 4 days on / 4 days off cycle, with hybrid working in the UK and training provided.

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