Customer Care Advocate — Hybrid (Northampton)

Wickes in Northampton is seeking a Customer Care Advocate to own customer inquiries and deliver an exceptional experience on- and off-site. The role starts with a six-month, on-site induction, moving to a hybrid model (3 days in the office, 2 days remote).

It offers training, development opportunities, and a strong focus on customer satisfaction. You’ll join Wickes’ After Care team, supporting customers after bathroom or kitchen installations, handling complex issues with empathy, and

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