Kafka & Confluent Platform Support Engineer

IBM Software in the United Kingdom seeks a Technical Support Engineer to diagnose and resolve complex Apache Kafka and Confluent Platform issues. You will support high-priority production cases and collaborate with Engineering, Product, and internal teams.

You will investigate production and non-production issues, troubleshoot distributed systems, and communicate effectively with customers, providing timely updates and root-cause analysis. On-call rotations may be required.

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