Warehouse Customer Assistant – Milton Keynes, Buckinghamshire

Company: Willen Hospice
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Job Description

Warehouse Customer Assistant – Milton Keynes, Buckinghamshire n

Kiln Farm Distribution Centre – Milton Keynes

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Job Summary

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Re-use,recycle and raisefundsforan amazingcause

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Are you a friendly, organised, and hardworking individual? Do you enjoy workingaspart of a team,offeringgreat customerserviceandmaking sure everything is inthe rightplace?

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We are lookingforaWarehouseCustomerAssistantto joinour passionate teambasedatourbusyDistributionCentreatKiln Farm.

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In thisrole,youwillbethewarm welcomeat the heartofour operations,as you greetour supporters,assistwithdonations, organisestock andhelpwithunloadingdeliveries.

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Whatyoulldo:

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Support Daily Operations: Work alongside thewarehouse team tomove, organiseandallocatestock for distribution.

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SupporterEngagement: Greet andassistsupporters dropping off donations with awelcoming andcourteous service.

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Gift Aid Promotion: Maximise income by encouraging donors to sign up for Gift Aid, completing paperwork, and adding Gift Aid labels to relevant stock(full training will be given).

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Loading & Unloading: Assist with the safe collection and delivery of donated goods, working safely and in compliance with Health and Safety guidelines.

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Furniture Storage & Stock Rotation: Help with the storage and rotation of stock to ensure the warehouseremainswell-organised and functional.

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Collaborate with the Team: Work closely withthe TeamLeadersandvolunteers to ensure the smooth running of operations.

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Maintain Cleanliness:Help keepthe warehouse clean, tidy, and well-organised.

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Compliance: Follow all organisational policies, procedures, and legal requirements, including Health & Safety regulations.

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Werelooking for someone who is:

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    Friendlyand enjoys engaging with the public

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    Wellorganised,proactiveand hardworking

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    Team minded, with aflexible attitudeanda willingness tohelp outwherever needed

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    Passionate aboutsupportingourcharity and maximising income for a great cause

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    Physically fit and able to carry out frequent manual handling throughout the day

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    Aware ofHealth & Safetyconsiderations in a warehouse environment

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    Able to use basic IT skills for processing stock

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    Previouswarehouse,retailor customer service experience would behelpful

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Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application.

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This appointment is subject to a Basic Disclosure and Barring Service check.

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About the role

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Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated income generation team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

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About you

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    Arole withpurpose be part of a team delivering outstanding palliative care.

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    Supportiveandcaringenvironment work with passionate colleagues.

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    Greatbenefitspackage including 35 days‘ holiday,contributorypension scheme, enhanced maternity/sick pay, and ongoing professional development.

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    Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme.

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About us

Posted: August 27th, 2026