Business Development Manager

Overview

You drive new business in London by acquiring SME clients for outsourced or co‑managed IT services. You own the end‑to‑end sales cycle, from prospecting to close, and collaborate with technical teams to craft compelling proposals. This role blends hunter activity with strategic account development, offering ownership of a growth‑oriented London territory. You will work in a dynamic, cross‑functional environment with a clear focus on delivering multi‑year managed services while expanding the customer base.

Pay / Benefits

• commission
• remote working options

Responsibilities

• Build a strong pipeline of new business opportunities across London
• Target SMEs needing outsourced or co‑managed IT services
• Prospect via outbound activity, networking, referrals, and partnerships
• Manage opportunities from initial contact through to close
• Sell multi‑year managed service agreements and related technology solutions
• Understand customer environments, priorities, security risks and support needs
• Collaborate with technical/operational teams to develop proposals
• Maintain accurate CRM, pipeline and forecasting
• Attend client meetings and networking events across London
• Handover new customers after a sale

Key requirements

• Proven new business sales success in technology, IT services, telecoms, cybersecurity or related market
• MSP sales experience is highly desirable
• Strong experience selling to SMEs (not just large enterprises)
• Knowledge of managed IT, Microsoft 365, Azure, cybersecurity, backup, networking, connectivity or hosted telephony
• Track record of generating pipeline and winning new customers
• Confident prospecting, discovery, negotiation and closing
• Ability to explain technical services to business owners and senior decision-makers
• Autonomous, organised and capable of developing a new territory
• Based in or near London

• Prospecting and negotiation
• Clear communication with business owners and senior decision-makers
• Autonomy and organisation
• Microsoft 365
• Azure
• cybersecurity

…