Company: Global-e
Location: London
Job Description:
Overview
In this role you will manage a portfolio of UK-based enterprise clients, serving as the primary liaison to ensure long-term success and revenue growth. You will build trusted advisor relationships with executives, align Global-e’s solutions to client needs, and drive expansion through up-selling and cross-selling. You’ll deliver strategic insights, monitor KPIs, and coordinate cross-functional teams to meet client objectives. This hybrid role offers global exposure and the chance to shape client outcomes in a fast-growing platform company.
Responsibilities
- Serve as lead point of contact for clients and coordinate with Global-e teams to streamline delivery
- Build trusted advisor relationships with key accounts, including C-level stakeholders
- Drive revenue growth through up-selling and cross-selling to existing accounts
- Identify expansion opportunities and flag risks early
- Prepare periodic performance reports and QBRs analyzing client KPIs
- Support client strategic, marketing and operational decisions using data and best practices
- Build and maintain strong, long-lasting client relationships
Key requirements
- 3+ years in Account Management or Customer Success
- B2B software, logistics or SaaS experience preferred
- Proven ability to manage multiple projects concurrently
- Experience generating revenue from existing book-of-business
- Experience delivering client-focused solutions based on needs
- Strong analytical skills to present data and trends
- Excellent verbal and written English communication
- Ability to communicate and influence at executive and C-levels
- Excellent listening, negotiation and presentation skills
- Bachelor’s degree or equivalent preferable
- excellent communication
- strong presentation and negotiation
- relationship-building with executives
- data analysis
- performance reporting
- QBR preparation
…
Posted: September 14th, 2026