Responsibilities
- Adjust claims within the Claims Authority in accordance with Hamilton’s Claims Philosophy and Claims Protocols and Lloyd’s Claims Principles
- Responsible for the handling of Property Binder claims and assisting with mentoring junior Property Claims Underwriters
- Work closely with and support the Underwriting teams whose claims you handle, including regular updates and provision of renewal information
- Liaise with brokers and clients in resolving claims
- Instruct and manage lawyers and experts where appropriate
- Act as the relationship manager and key point of claims contact for all DCAs within the Property Binders book
- Oversee the outsourced review and processing of monthly financial bordereaux
- Ensure that Hamilton’s Reserving Philosophy is applied and that all claims reserving is consistent, timely and accurate
- Escalate large or complex claims up through the Claims Department as required
- Report on a timely basis to the Outwards Reinsurance Department and assist with recoveries from reinsurers
Requirements
- Experience within the market of handling property binders and general property claims
- Strong IT skills, particularly Excel
- Highly analytical and numerate with attention to detail
- A willingness to work in a responsive, collaborative and efficient manner
Core Competencies
Demonstrates expertise in handling Property Binder claims, applying Hamilton’s Claims Philosophy and Protocols, and managing relationships with brokers and clients. Proficient in claims reserving and financial reporting, with strong analytical skills and attention to detail.
Highest‑signal resume keywords
- Property Binder Claims Handling
- Claims Reserving
- Financial Reporting
- Excel Proficiency
- Analytical Skills
Hard Skills
- Claims Authority Management
- Claims Protocols
- Claims Philosophy
- Property Claims
- Claims Analysis
Soft Skills
- Attention to Detail
- Collaborative Work
- Responsive Communication
Industry Keywords
- Lloyd’s Claims Principles
- Brokers Liaison
- Outwards Reinsurance
- Claims Department Escalation
- Financial Bordereaux Processing
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