Human Resources Business Partner

We are partnered with a Heritage retail brand who are looking for a HRBP to support their store across the South West of England.

You’ll be the go-to HR Partner for Area Managers, Store Managers and Deputy Managers across your region, driving performance management, employee relations, and the people initiatives that keep the business moving. This is a field-based role: expect to be in stores at least three days a week, building relationships and solving problems on the ground.

The role:

• Bring the business agenda, people plan and colleague lifecycle to life across your region
• Provide hands‑on advice and support to store leadership on people, process and policy
• Own performance management activity across your region, clear objectives, effective feedback, better customer service outcomes
• Lead Employee Relations case management, in line with ACAS best practice
• Use data (case trends, turnover, etc.) to spot patterns and advise stakeholders
• Spot risk early, welfare, ER, recruitment, training and work with stakeholders to fix it

What we are looking for:

• Generalist HR experience, or CIPD Level 5
• Solid, current knowledge of employment legislation
• Experience within Retail would be advantageous or within multisite business
• Strong Excel and PowerPoint skills
• Excellent written and verbal communication, and genuinely strong active listening

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