Commercial Lead (Sales & Growth)

• We’re looking for a Commercial Lead – Sales & Growth to own commercial performance across Hometouch. Sitting at SMT level, you’ll lead the sales team and take ownership!
• We’re looking for a Commercial Lead – Sales & Growth to own commercial performance across Hometouch
• Sitting at SMT level, you’ll lead the sales team and take ownership of conversion, pipeline performance, partner-generated growth and the systems and processes that turn enquiries into successful care placements
• This is a hands-on role with clear commercial accountability, where you’ll have the opportunity to make a measurable impact on conversion, pipeline and growth
• Own sales performance, targets, forecasting and pipeline across Hometouch
• Lead, coach and develop the sales team, improving conversion, call quality and follow-up
• Identify and fix opportunities across the customer journey from enquiry to placement
• Work closely with Partnerships to grow referral channels across healthcare, legal, financial and professional networks
• Own HubSpot reporting and CRM discipline
• Use data to identify opportunities and drive measurable improvements
• Bring greater structure, consistency and commercial focus to the function
• Report into SMT with clear, numbers-led performance updates

Benefits

• Family Friendly
• Supportive Team
• Flexible Working
• 25 Days Holiday
• Regular team events both from home and in office

A proven track record of hitting targets and improving commercial performanceExperience managing or coaching sales teamsStrong sales, commercial or business development experience, ideally within private-pay care, live-in care, domiciliary care or private healthcareEvidence of progression and readiness to take on broader commercial responsibilityStrong consultative selling skills and the ability to build trust in a high-stakes customer environmentA builder’s mindset – you’re comfortable challenging existing processes and making things betterExperience with CRM, pipeline management and data-led decision makingDBS: This role may require an enhanced DBS check

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