Company: The Crown Estate
Location: City of Westminster
Job Description:
The Crown Estate is seeking a Customer Service Executive to join our Operations team in London. You will engage with customers and stakeholders via CRM and face-to-face interactions, ensuring timely, accurate, and customer-focused communications.
You will resolve queries, capture feedback, monitor KPIs, and help drive continuous service improvements while supporting new CRM initiatives. The role offers flexible/hybrid working and a strong emphasis on customer excellence.
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Posted: September 21st, 2026