SE Delivery Ops Lead | Customer Experience

Company: Royal Mail Group
Apply for the SE Delivery Ops Lead | Customer Experience
Location: London
Job Description:

Royal Mail Group in London is recruiting a Customer Operations Support Manager for the South East 1 OPL Area. You will oversee the delivery operation and lead a frontline team to deliver excellent doorstep service.

Based at Southwark Delivery Office, you’ll drive resilience when managers are away, foster trust with customers and shape service outcomes. The role offers a starting salary of £42,446 to £44,740 plus a 10% bonus, 25 days’ leave and a strong pension.

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Posted: September 21st, 2026