Onboarding & Customer Experience Lead – Financial Advice

Skipton Building Society is recruiting a Customer Contact Lead at our Head Office in Skipton to own the onboarding journey for Financial Advice customers. You’ll keep customers informed, engaged and supported, coordinating with advisers and operations to move next steps smoothly.

This role starts with three months of training onsite, followed by a minimum of three days per week on site. It’s a 35-hour week on a 12-month fixed-term contract with a strong emphasis on delivering exceptional service

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