We are a specialist mental health support provider delivering high-quality, person-centred supported living and community-based services for adults with complex mental health needs.
Our work supports individuals with a range of needs including severe and enduring mental illness, acquired brain injury, trauma histories and physical health comorbidities. We pride ourselves on consistent staffing, trauma-informed practice and genuine enablement, not task-driven care.
We are expanding our teams and are looking for compassionate, emotionally intelligent Mental Health Support Workers who want to build long-term, meaningful work in mental health.
The Role
As a Mental Health Support Worker, you will provide 1:1, and small-team support to adults living in their own homes or supported accommodation.
You will work as part of a stable, well-supported team, helping individuals to:
- Feel emotionally safe and understood
- Develop structure, routine and confidence
- Manage their mental health with dignity and choice
- Re-engage with community life at their own pace
This role requires patience, empathy, emotional resilience and the ability to remain calm in complex or emotionally charged situations.
Key Responsibilities
- Deliver person-centred, trauma-informed mental health support
- Support emotional regulation, daily routines and wellbeing
- Assist with medication in line with care plans and clinical guidance
- Monitor mental and physical health and respond to changes appropriately
- Support daily living skills, independence and enablement
- Maintain clear, accurate digital care records
- Work collaboratively with families, clinicians and managers
- Promote dignity, choice, consent and rights at all times
Who We’re Looking For
Essential
- Experience in mental health, supported living or care settings
- A calm, respectful and reflective approach to support
- Strong communication and observation skills
- Willingness to work flexible shifts, including nights and weekends
- Right to work in the UK
Desirable
- Experience supporting autism, trauma or brain injury
- PMVA / MAPA or similar training
- Level 2 or 3 Health & Social Care qualification (or willingness to work towards)
We value attitude, emotional awareness and consistency as much as experience.
What We Offer
- Competitive pay: £12.85 per hour
- Paid sleep-ins and waking night enhancements
- Comprehensive induction and role‑specific training
- Ongoing supervision, reflective practice and management support
- Clear pathways for development and progression
- Stable rotas and a focus on continuity of care
- Digital care systems that reduce paperwork and support good practice
Why Work With Us?
We are not a volume provider. We invest in our staff because we believe safe, consistent relationships are central to recovery.
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