Operations Lead: Scale & Elevate Customer Experience

Jyrney is transforming how businesses book and manage ground transport, creating a unified operation across taxi, ride-hail and chauffeur services. As Operations Lead you will own performance metrics, drive improvements, and shape how our operations function scales as we grow.

You will manage the contact-centre, collaborate with supply, sales and clients, build dashboards, and lead a remote international team while remaining hands-on during peak periods.

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