Spanish speaking Customer Service Associate

Newport

Ref: 5540S

Company Profile

An internationally renowned provider of electronic devices

Responsibilities

Spanish speaking Customer Service Associate

Location: Newport – hybrid (3 days in the office and 2 days at home)

Salary: Around £26,000 depending on experience

• This would be a 6 month fixed-term contract, likely to be extended into a permanent contract for the right candidate*** Ref: 5540S

Main Duties

Provide high level customer service and administrative support.

The Role

• Answer all customer enquiries via telephone and email in a timely manner
• Order processing and arranging deliveries
• Provide technical support and assist with troubleshooting
• Process invoices and take payment details
• Support the team with any administration duties as necessary

Candidate’s Profile

• Fluent in Spanish (written and spoken) – Essential
• Previous customer service or admin experience – Desired
• Excellent communication and organisational skills
• Strong attention to detail
• IT literate (ideally SAP)

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