Head of Software Engineering

Overview

In this leadership role, you drive the evolution of Sky Business’s platform, with a focus on adopting modern engineering practices and maximising Salesforce capabilities. You’ll shape the platform strategy, partner with Architecture, Product, Delivery and Operations, and guide squads toward secure, scalable, and cost-efficient customer-facing solutions. You’ll lead with accountability and an engineering culture that reduces legacy risk while enabling growth. This is a pivotal, transformative position at Sky Business, offering broad impact across product journeys and customer experiences.

Pay / Benefits

• Free Sky TV or NOW package
• Pension with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products
• Sharesave and Tech schemes

Responsibilities

• Inspire, coach and lead engineering teams with clear ownership and quality focus
• Own the platform evolution engineering strategy and roadmap
• Establish modern engineering practices across design, build, test, release and operations
• Assure technical design quality, engineering standards and solution integrity
• Ensure solutions are secure, resilient, scalable and meet functional/non-functional requirements
• Lead pragmatic platform modernisation, balancing resilience, cost and delivery
• Partner with Architecture, Product, Delivery and Operations
• Maximise Salesforce capabilities to deliver customer-delighting solutions
• Integrate AI capabilities at speed and scale
• Drive adoption of secure, scalable and maintainable platforms across Sky Business

Key requirements

• Experienced in customer management, billing, subscription, provisioning, data or integration platforms
• Experience leading engineering with the Salesforce platform
• Strong software engineering and platform transformation background
• Ability to lead teams through ambiguity, change and prioritisation challenges
• Strong coaching and mentoring capability
• Builds inclusive, collaborative, high-performing teams focused on accountability and improvement
• Experience in complex environments with emphasis on availability, scale, security and customer impact
• Solid grounding in SDLC, automation, release and operations
• Comfortable working with strategic partners and mixed delivery models
• Strong experience of agile, scaled delivery and modern operating models
• Proven track record in platform modernisation and technical debt reduction

• leadership and people management
• coaching and mentoring
• communication and collaboration
• Salesforce platform
• platform modernization
• integration and data platforms

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