Document Controller

Overview

In this role, you will provide comprehensive document control support for rail infrastructure projects at Siemens Mobility’s Birmingham office. You will manage complex technical documentation, governance processes, and trackers while coordinating with project managers and project teams. The role involves guiding teams on document control procedures, ensuring system integrity, and resolving ad hoc client and contractor enquiries. You will work office-based with a future hybrid option, contributing to the delivery of safe, compliant, and efficient rail projects. This is a chance to influence project quality and stakeholder satisfaction within a pioneering transport organization.

Pay / Benefits

• Flexible working
• 24/7 Mental health support
• Subsidised gym memberships
• Subsidised Bupa healthcare
• Match and More Pension
• Annual Bonus

Responsibilities

• Provide full document control support for specific projects, including document control, database management, trackers, and handling complex technical correspondence
• Offer technical support and mentoring/training to project teams on document control processes to ensure system integrity and efficiency
• Quality control of document issuing by reviewing and rejecting non-compliant documents
• Manage non-standard, complex documents ensuring alignment with project requirements
• Serve as primary contact for clients and contractors regarding document enquiries and issue resolution
• Utilize mandatory external systems (ProjectWise/AssetWise) to issue and book documents in line with project contracts

Key requirements

• Experience in a document control or similar environment
• Customer service oriented with experience dealing with external clients
• Relevant educational experience
• Experience with SAP (desirable)
• Rail industry knowledge (advantageous)
• Product knowledge for ProjectWise, AssetWise or Clearbox (desirable)

• Customer-focused
• Strong communication
• Attention to detail
• ProjectWise
• AssetWise
• ClearBox

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