Digital Product Owner – Banking & Security

Overview

In this role you will own the digital product roadmap for Online Banking and Security Solutions, ensuring alignment with the broader Digital Meeting Places vision. You will manage the backlog with a customer-focused, service-design approach and drive delivery that yields meaningful outcomes for customers and the business. You will collaborate with a wide range of stakeholders to reflect business needs in the roadmap and oversee a cross-functional team to create impactful digital products. You will define success metrics, establish feedback loops, and enable adoption through training and communications. This role combines customer-centricity with knowledge of financial services and PSD2, in a

Responsibilities

• Own and maintain the digital product roadmap for Online Banking and Security Solutions
• Establish and manage a prioritized backlog aligned to product vision
• Collaborate with stakeholders across Financial Product, Technology, Group and control functions
• Lead a cross-disciplinary team including insights, UX, development, security and architecture
• Define and measure success criteria and business outcomes
• Create feedback loops to review and refine backlog based on impact
• Ensure seamless delivery of digital products to end users with training and supporting materials
• Represent the Digital Product area to gain buy-in for strategy and roadmap decisions
• Maintain awareness of digital banking ecosystem, market trends and competitor propositions

Key requirements

• Customer-centric mindset with focus on end-user experience
• Strong knowledge of Financial Services industry and PSD2 regulations
• Experience in digital product delivery in an Agile/change environment
• Experience coordinating with multiple stakeholders to translate needs into a roadmap
• Excellent written and verbal communication skills
• Ability to manage multiple deliverables with competing priorities
• Collaborative and influential team player capable of cross-functional collaboration

• collaborative
• influencing skills
• stakeholder engagement
• Agile development
• change methodologies
• online banking journeys

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