Software Engineer (AI Products)

Company: Herald
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Job Description:

  • As a Software Engineer on the Babbix product, you’ll drive major product initiatives from inception to delivery
  • You’ll design, build, and scale the systems that power our AI workflows, from APIs and data pipelines to model orchestration and integration with external partners
  • You’ll collaborate closely with brokers and internal teams to turn ideas into production-ready features that make our AI output transparent, accurate, and trustworthy
  • Build Core AI-Product Features for Enterprise Brokers
  • Own large new areas within our product
  • Drive the development of backend systems (APIs, data pipelines, and model orchestration), working closely with product teams to bring new capabilities to life
  • Deliver experiments at a high velocity and level of quality to engage our customers
  • Work across the entire product lifecycle from conceptualization through production
  • Be able, and willing, to multi-task and learn new technologies quickly
  • Improve Developer Experience & Internal Tools
  • Contribute to internal tooling, testing infrastructure, and CI/CD to improve velocity and reliability
  • Help evolve our Google Cloud Platform-based architecture as new product features are launched
  • Collaborate Directly with Clients
  • Gather feedback from pilot users and translate it into product improvements and feature priorities
  • Work closely with customer success and integrations teams to ensure smooth rollouts and a great user experience

Benefits

  • Company equity
  • Hybrid-flexible company
  • Relocation stipend
  • Quarterly in-person meetups (on the company)
  • 20 days of PTO (that roll over) + 12 company holidays + 5 sick days
  • Quality health, vision, and dental insurance
  • Pre-tax commuter benefits to be used towards parking & transit costs
  • 401K plan
  • Parental leave for all kinds of parents (including adoption and foster care)
  • $500 additional home office stipend (beyond the standard equipment)
  • Experience with relational or NoSQL databases (e.g., Postgres, MySQL, MongoDB, Redis, etc.)
  • Hands-on experience with LLMs, vector databases, or other emerging AI technologies
  • Fluent in at least one modern programming language (Python, TypeScript, Go, Rust, etc.) and quick to adapt to new technologies
  • Experience with Docker and major cloud providers (Google Cloud Platform, Amazon Web Services, or Microsoft Azure)
  • Experience shaping products at fast-growing startups
  • 2+ years of experience building backend or full-stack systems from design through production
  • Experience with model evaluation, benchmarking, or human-in-the-loop review workflows
  • Background in insurance, fintech, or other data-heavy SaaS products

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Posted: September 21st, 2026