Head of Customer Support & Care — Lead, Scale & Transform

Company: Moneybox
Apply for the Head of Customer Support & Care — Lead, Scale & Transform
Location: London
Job Description:

Moneybox is seeking a Head of Customer Support & Care to lead the Support, Care and Training & Onboarding functions. You will shape a scalable operating model, drive exceptional customer outcomes, and oversee onboarding, training and capability development.

You will build leaders, use data and AI to improve speed and quality, and align cross‑functionally with Product, Engineering and Compliance to support Moneybox growth.

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Posted: September 1st, 2026