AI-Driven SaaS Product Support Specialist

Company: Moody's Corporation
Apply for the AI-Driven SaaS Product Support Specialist
Location: Manchester
Job Description:

Moody’s Corporation is seeking a technically proficient Customer Support professional to deliver high-quality support for Moody’s Analytics SaaS solutions. You will diagnose issues, communicate with clients, and collaborate across teams to ensure a seamless client experience.

The role emphasizes troubleshooting APIs and data integrations, plus applying AI-enabled tools to improve workflows while upholding responsible AI practices. A strong customer focus and analytical mindset are essential.

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Posted: August 15th, 2026