Policy Operations Lead – Insurance Servicing & AI QA

Mercor is recruiting for Policy Administration and Insurance Operations Manager roles to design policy-processing scenarios and service workflows. You will evaluate AI outputs against operational standards and help shape how insurance lifecycles are reasoned by models.

We welcome professionals with policy issuance, endorsements, billing, renewals, and related servicing experience. The role emphasizes detailed operational steps, quality checks, and collaboration with research teams.

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