Hybrid Customer Service Lead — Elevate Order Excellence

Natara Global is seeking a Customer Service Lead to oversee the end-to-end order process, manage multiple customer accounts and deliver proactive support to ensure order accuracy and timely updates.

Reporting to the Global Customer Excellence Manager, you will work cross-functionally with Sales, Planning, Operations, Quality and Shipping to improve customer service delivery and drive continuous improvement while operating in a hybrid setup from Seaham.

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