Money Confidence Expert (Digital) – Customer Service

TSB Branch Banking are looking for a Customer Service Consultant / Money Confidence Expert (Digital) based in our Boscombe branch. In this role, you’ll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty.

You’ll help customers across face-to-face, telephone and video channels, encourage digital self-service, understand needs, and collaborate with colleagues to deliver a high-quality

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