French-Speaking Customer Service Team Lead – Hybrid

Advancing People Multilingual Ltd in Nottingham is seeking a French-speaking Customer Service Team Leader to manage a busy team and maximise order-book conversion on a hybrid basis, with 2 days per week in the city centre.

You will implement and drive improvements to customer service procedures, coach staff, develop key relationships with strategic customers, and monitor SLA performance to ensure first-rate service and KPIs are met.

#J-18808-Ljbffr…