Customer Service Manager — Lead Manufacturing Order Delivery

MET Recruitment UK LTD in Wednesbury seeks a Customer Service Manager to lead a team and own the end-to-end order journey. This on-site role collaborates with Production, Planning, Supply Chain and Logistics to balance customer needs with production schedules and stock.

Strong leadership, communication, and problem-solving are essential for driving service levels and KPI success.You will build relationships with key customers, provide insights to management, and champion process improvements

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