Service Lead: Elevate Customer Experience & Team Growth

Trek Bicycle Corporation seeks a Service Lead to shape the service experience at the shop. You will be the main contact for customers, leading a team with warmth, clarity and confidence, ensuring the right service at the right time and a hospitality-driven journey.

You will manage service orders, keep the workspace organized, and coordinate workflow and staffing to deliver bikes with care. This role rewards proactive leadership and a commitment to customer delight.

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