Customer Service Manager: Lead Teams to Service Excellence

Company: Morrisons
Apply for the Customer Service Manager: Lead Teams to Service Excellence
Location: Birmingham
Job Description:

Morrisons is seeking a Customer Service Manager to lead by example across shifts, empowering your team to deliver outstanding service that makes our local shoppers feel properly looked after. Reporting directly to the Store Manager, you’ll drive store-wide service routines and build strong working relationships across departments.

You’ll coach colleagues, manage scheduling and attendance, and deliver training to enable flexible work across departments.

#J-18808-Ljbffr…

Posted: September 10th, 2026