Global Product Support Engineer – Field Issues & Firmware

Octagon Group is seeking a Product Support Engineer to join our team in Newtown. You will provide technical support across global customers and partners, and work with R&D, Product Management and Manufacturing on product testing and field issues.

The role offers exposure to firmware releases, hardware development, and hands-on problem solving in a technical, customer-facing environment. A degree in Electrical/Electronics Engineering or equivalent is preferred.

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