Resident Care Call Centre Specialist (Hybrid)

Company: Derbyshire County Council
Apply for the Resident Care Call Centre Specialist (Hybrid)
Location: East Midlands
Job Description:

Derbyshire County Council is seeking Customer Care Assistants to join our Call Derbyshire contact centre team. You will respond to residents, families and professionals, acting as the first contact for adults and children’s social care.

You’ll work in a performance-driven environment, delivering empathetic, accurate information and helping callers access the right services. The role offers comprehensive training and a hybrid working arrangement; office presence required during training and

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Posted: August 18th, 2026