Remote Customer Service Advisor – Homebased, 35h/wk

Your Housing Group is seeking a Customer Service Advisor to join our homebased team in the North West. You will handle tenant queries by phone and email, providing first-line support and aiming for first-call resolution while working a 35-hour week.

Initially, you will train full-time at our Birchwood Head Office for 4–5 weeks, then operate remotely with occasional travel for meetings and training. A pension and health benefits are included.

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