AI Adoption and Solutions Lead – London
Reference Code: 549710-en_GBContract Type:PermanentProfessional Communities: Sales & Client Management & Solution Design
About the role you’re considering
As our AI Adoption and Solutions Lead, your core purpose is to embed artificial intelligence and agentic solutions into the way we work in Sales and Solutions within Cloud Infrastructure Services,. You will bring extensive knowledge of AI platforms and technology to identify where AI and agentic capability can remove manual effort and repetitive, low-value tasks from our working practices, freeing up more time to focus on our clients. Beyond internal ways of working, you will embrace the latest developments in our portfolio to ensure AI is embedded in the services we deliver, and that the resulting benefits and value outcomes are identified, tracked and realised for our clients. Leveraging your expertise in storytelling, presentation and business communication, you will translate AI-led opportunity into compelling, evidenced proposals. Your role will involve leading cross-functional teams, managing senior stakeholders, and ensuring the deliverability of solutions from conception to implementation.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role
- AI & Agentic Opportunity Identification: Identify where AI and agentic solutions can be applied across our working practices to reduce manual effort and repetitive, low-value tasks.
- AI-Enabled Portfolio Development: Embrace and shape the latest AI and agentic developments within our portfolio, ensuring they are embedded in the solutions and services we deliver to clients.
- Insight-Led Solutioning: Lead the integration of AI-enabled capability into new and existing solutions, working collaboratively with clients to shape and incubate opportunities and respond to RFIs, RFPs and similar procurement frameworks.
- Value & Benefits Realisation: Define and track the benefits and value outcomes of AI adoption, ensuring anticipated gains in efficiency, cost and quality are realised for both Capgemini and our clients.
- Client-Centric Vision: Clearly articulate a client-centric, AI-enabled vision using storytelling and advanced presentation skills.
- Business Communication: Demonstrate concise and business-focused written communication and general writing skills, translating complex AI concepts into compelling, accessible narratives.
- Competitive & Cost Analysis: Understand competitive pressures on price and identify how AI and automation can act as cost levers to deliver the most cost-effective and competitive solutions.
- Internal Priorities: Understand and address internal priorities and governance, including the responsible and ethical use of AI, across the Cloud Infrastructure Services portfolio.
- Requirements Analysis: Undertake requirements analysis and translation to understand where AI platforms and agentic technology can address service components, standard service offerings, and potential gaps.
- Leadership: Lead cross-functional teams collaboratively across cloud, infrastructure, end user services, enterprise service management and cyber security to achieve shared outcomes, and execute external and internal stakeholder management and communication.
- Commercial Understanding: Possess detailed commercial understanding, including risks, terms and conditions (T&Cs) and service schedules, as well as contractual drafting relevant to AI-enabled services.
- Financial Analysis: Conduct detailed price and cost analysis, including internal business case creation for AI and automation investment.
- Coaching and mentoring: Undertake coaching, mentoring and people management of colleagues to build AI literacy, skills and capabilities across the Solutions Team.
- Break boundaries: Whilst demonstrating mastery of AI platforms and agentic technology, you will possess a broad understanding of the wider cloud and infrastructure portfolio to deliver holistic solutions to our clients.
You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
Your skills and experience
- AI Solution Leadership: Ability to lead the adoption of AI and agentic solutions across different business units, including internal stakeholder management.
- AI Platform Expertise: Extensive, current knowledge of AI platforms and technology, including generative AI, agentic frameworks, and automation and orchestration tools, and how they can be applied to working practices.
- Solution Deliverability: Work with internal delivery teams to design and articulate AI-enabled solutions that are deliverable once signed.
- Creativity: Think creatively to craft AI-enabled solutions that meet customer requirements and differentiate from competitors.
- Portfolio Awareness: Apply the companys Cloud Infrastructure Services portfolio and latest AI developments to solutions, making it real and demonstrating our capability to deliver.
- Emerging Technologies: Stay aware of the latest developments in AI, agentic technology and automation, and bring insights and future benefits to new solutions.
- Responsible AI: Understand the ethical, governance and risk considerations of deploying AI and agentic solutions, both internally and for clients.
- Environmental Impact: Consider the environmental impact and sustainability of AI-enabled proposals.
- Solution Pricing Strategy: Drive the solution pricing to a winning position, understanding how AI and automation can be used as cost levers.
- Client Business Case: Create and communicate client business cases and benefits realisation for AI adoption, including financial analytics and modelling.
- External Stakeholder Management: Manage external stakeholders and develop client intimacy through site visits, industry days, and client presentations.
- Contract Management: Drive contract closure and transition from sales to delivery, including early life support and hyper-care phases.
- Proven Experience: Demonstrated experience applying AI, agentic or automation technology within solution architecture, delivery or a related role.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex AI concepts to non-technical audiences.
- Leadership Abilities: Proven ability to lead cross-functional teams and manage stakeholders.
- Commercial Acumen: Strong understanding of commercial terms, conditions, and service schedules.
- Analytical Skills: Proficiency in price and cost analysis, financial modelling, and business case creation.
- Creative Thinking: Ability to think creatively and innovate AI-led solutions.
- Technical Knowledge: Deep awareness of AI platforms, agentic technology and automation, alongside cloud, infrastructure, service management and cyber security.
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Governments Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
Please opt in during the application process.
Your security clearance and pre-employment checks
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Make it real what does it mean for you?
Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Your wellbeingYoud be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgeminis learning for life mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Shared energyYoull be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. Youll be joining a professional community of experts, who have got your back and will support you, every step of the way.
Why should you consider Capgemini?
Growing clients businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, youll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine whats possible. Its why, together, we seek out opportunities that will transform the worlds leading businesses, and its how youll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, youll build the skills you want. Youll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of 22.5 billion. Make it real | www.capgemini.com
…