Skills
Excellent communication skills
This role combines customer service, reception, and business. Is this the next step in your career? Find out if you are the right candidate by reading through the complete overview below. Admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment.
Duration
19 Months
Working week details
Monday – Thursday 8.30am – 5.00pm & Friday 8.30am – 4.00pm with a half hour lunch break
Hours per week
37.5
Location
TOURNAMENT FIELDSAGINCOURT ROADWARWICKENGLANDCV34 6XZ
What will the apprentice do at work?
- Welcome visitors, customers, and guests to the Gallagher office in a professional and friendly manner.
- Manage the reception area and customer experience facilities, ensuring they are well-presented at all times.
- Escort visitors and assist with sign-in procedures where required.
- Answer and direct incoming telephone calls professionally.
- Support customer and partner training events, meetings, and workshops.
- Provide general administrative support to various business departments.
- Organise and maintain electronic and paper filing systems.
- Prepare meeting rooms and training facilities.
- Order lunches, refreshments, and catering for meetings, training sessions, and customer events.
- Assist with diary coordination and meeting arrangements.
- Support data entry, reporting, and document preparation using Microsoft Office applications.
- Assist with a variety of operational and office processes.
- Help coordinate office supplies and general building administration activities.
- Support record keeping and document management.
Requirements and prospects
Excellent communication skillsExcellent interpersonal skillsFriendly & confident mannerProfessional mannerStrong customer service focusGood organisational skillsGood attention to detailGood Microsoft Office skillsAble to manage multiple tasksAbility to prioritisePositive attitudeEnthusiastic and motivatedReliable and punctualProfessional appearanceGood team playerMust have a can do attitude
Qualifications Required
- GCSE English (Grade A* – C / 9 – 4) essential
- GCSE Maths (Grade A* – C / 9 – 4) essential
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