Housing Customer Services Advisor

South Liverpool Homes in Liverpool seeks a Customer Services Officer to resolve housing-related queries via phone and digital channels. You will join a team to deliver a consistent, high-quality right-first-time service and ensure customers are treated fairly and listened to.

You will have GCSE Maths and English (or equivalent) and experience interacting with customers across methods, with strong workload management and record-keeping skills. The organisation values inclusion and customer focus.

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