Customer Experience Specialist – Onboarding & Support

Royal Leamington Spa is seeking a Customer Service Specialist to be the first point of contact for customers, delivering clear answers, smooth processes, and outstanding support. You will collaborate with Sales Engineers and Account Managers to strengthen relationships and guide customers through onboarding and order journeys.

You’ll manage quotations, order lifecycles, returns, and credits, maintain CRM/ERP records, and contribute to continuous improvement while supporting procurement and

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