Customer Operations Lead: Drive Service Excellence & KPIs

Huws Gray Supply Chain Solutions is seeking a Customer Operations Manager to take ownership of ongoing operational management for a portfolio of customers. You will work with Sales Relationship Managers to meet contractual obligations, deliver KPIs, and exceed service expectations in a hands-on role that drives improvements across the business.

You will coordinate core customer profiles, stock management, and inter-team communications while ensuring Health & Safety compliance and timely

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